Charlie The King Cat Of Mug

Offer delivery option when a customer buys over $60 free Shipping.

1. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
2. Orders processed timely after the payment verification.
3. Your package will send by Yuppy Puppy Spa air post, See the delivery order info after we send it.
   • Premium Shipping info UPS / DHL / FedEx
4. When you receive the parcels, please check it carefully and contact the US immediately if you have any problems.

1. We accept Email requests for returns within 3 working days of receiving your order. If the item is in your possession for more than 3 days, it is considered used and we will not issue you a refund or replacement.
2. If you are not satisfied when you receive the item, please return it within 3 days for a replacement or money back. Please contact us for a return guide before you return it.
3. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID. MUST BE returned that back by Yuppy Puppy Spa address. Check on the Yuppy Puppy Spa website.
4. You agree to all of the above-listed policies upon ordering on Yuppy Puppy Spa!

1. Please Contact Us By Using Chat, Email, or Phone us and give us a chance to assist you. All messages will be answered within 1 to 2 business days (except Public holidays in Canada). If you do not receive our reply, please kindly re-sent your message and we will reply to you as soon as possible.
2. We apologize for the late reply during the holidays (included Sundays).